At BW/Cook Service Experts, we care what our customers think. Our team of skilled HVAC service techs are as dedicated to providing exceptional customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.
Some praise our reliable, professional and knowledgeable service teams. Customers also tell us they value the quick response and quality service, while others say the HVAC systems we install are still going strong many years later.
Ready to join the ranks of satisfied BW/Cook Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.
November 30, 2023
November 30, 2023
November 29, 2023
November 29, 2023
This morning Logan Mitchell and JR did the annual plumbing and furnace inspection, respectively. They both did a great job! They were very nice and thorough and really went the extra mile to make sure everything was working properly. Thank you for the fantastic service!
November 29, 2023
November 29, 2023
Brad and Christopher came to the house and were very respectful and courteous. They were quick to get to work. Christopher walked through what they would be inspecting, and explained i would get an email with ask the details of the tune up. They were also very patient and welcoming with the protective and curious dog. We got a thumbs up on our equipment, and we're giving them a thumbs up, too! I'm really happy with the experience.
November 29, 2023
November 29, 2023
Michael T was incredibly professional! His knowledge and experience is a relief to have IN your home, working ON your home🙌🏼🙌🏼 His customer service is something you just don’t find anymore and unfortunately something many companies aren’t pushing to offer. Grateful for our wonderful thorough experience with Michael T BW Cook !!!
November 28, 2023
November 28, 2023
Michael T and Jeremy were fantastic! Very knowledgeable and the service contract is so worth it!
November 28, 2023
November 28, 2023
Excellent service!!!! John (Yogi) 5++++
November 28, 2023
November 28, 2023
Came out late at night and was able to fix the problem quickly! Michael Tharp was fantastic!
November 28, 2023
November 28, 2023
I was very pleased with Michael Tharp for his emergency service that he provided me at 9:00 pm at night. He is a pleasant and knowledgeable tech, had my furnace running within a half hour.
November 28, 2023
November 28, 2023
Logan Mitchell is customer centric and very thorough. He takes time to explain what’s going on, answers questions, gives you the bottom line up front. Leaking joint on our water line was fixed same day. If you’re getting plumbing work done with BW/Cook, ask for Logan.
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