Finding the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That selection is important because the contractor you hire seriously impacts your HVAC system’s quality, longevity and efficiency for years to come.
To make it easier for you to come to an informed decision, research several companies in your neighborhood that might be well-suited for the job. Once you find a a small number of candidates with adequate experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.
1. Are You Licensed and Insured?
This should be the first question on the list. Hiring a licensed contractor is how you know that they meet the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the course of the service call. A reputable HVAC contractor can provide proof of licensing and insurance upon request.
2. What Size HVAC System Do I Need?
HVAC systems are available in many sizes. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could decrease the unit’s life expectancy. A knowledgeable contractor can examine your home and decide the ideal heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.
3. What Brands Do You Carry or Recommend?
Various furnace and air conditioner brands offer designs with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the optimal fit for your specifications. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor endorses and why.
4. Do You Offer a Written, Itemized Estimate?
A written quote is better than a verbal estimate. When you have an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you know more about where your money is going. Obtain estimates from a variety of HVAC contractors to help you compare prices and protect you from unexpected costs.
Remember, low-ball estimates don’t always bring on the savings you expect. You’ll likely end up with shoddy equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.
5. What Kind of Warranty Comes with Your Services?
A one-year labor warranty is the HVAC industry standard. Nevertheless, you should also inquire about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their technicians and equipment.
6. Do You Offer Maintenance Services?
Scheduled tune-ups are vital to optimize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your installer helps bring about solid long-term HVAC performance. It also will help you avoid having to restart your search for a qualified contractor the next time you need maintenance or repair work.
7. Will You Pull All Necessary Permits?
The majority of HVAC work involves permits from local or state officials. A reputable contractor should handle this process on your behalf, saving you time and anxiety throughout the installation process.
8. What Are My Payment Options?
It’s good to know how a contractor structures their payment schedule. Be sure to ask if they offer financing options or if they expect full payment when the project is done.
9. How Long Will the Installation Take?
The length of time it will take to install your new system will differ based on the project's size and difficulty. Even so, having a clear timeline is crucial to minimize disruption to your day-to-day routine. Your contractor should supply a reasonable time frame to bring the project to its conclusion and then follow through on this estimate.
10. How Can I Improve Home Heating and Cooling Efficiency?
Your contractor should certainly be able to recommend ways to improve energy efficiency through a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more affordable up-front investment and lower utility expenses for years to come.
Contact BW/Cook Service Experts for HVAC Contracting Services in Elkhart
At BW/Cook Service Experts we know that choosing the right HVAC contractor is a critical decision you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the crew at BW/Cook Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer satisfaction and the assurance of a job well done.
So, if you’re looking for a reliable HVAC partner, don’t hesitate to reach out at 574-218-6404. When you contact a Service Experts office like BW/Cook Service Experts, we’ll be ready to answer your questions and help you make the right decisions for your home comfort needs.