No, not Batman. We mean Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (logically) chose to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork assessed. Mr. Bruce, who you can see below, has been in the heating and AC repair and maintenance field, coincidentally, 40 years. Was it serendipity?
He was absolutely amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills family take shots of him while he inspected their home’s heating and air conditioning system. Looks like he’s having a blast to us.
At BW/Cook Service Experts Heating & Air Conditioning, we pride ourselves on our 100% satisfaction guarantee and were elated to hear that Bruce was living up to our word. The Mills shared that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we expect all of our NATE-certified technicians to do, Bruce was certain to explain everything, and if he wasn’t sure they understood, the Mills said he carefully explained it again.
Just like the Mills, many homeowners have to make choices that affect their heating and air conditioning systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be replaced?
On top of answering their questions, the Mills learned the gravity of having thorough maintenance of an older system and, more vital, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to share answers that were all perfect and rainbows, he was truthful and explained that the decisions made when choosing which heating and air conditioning system to invest in for your home affects your indoor air quality and the health of your children (and their lungs!).
We are so proud of Bruce and him helping the Mills family with their recent air conditioner safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or just need a seasonal tune-up, call BW/Cook Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our amazing technicians, just like Bruce!