Facing an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must go without a comfortable home for an unknown amount of time, but you must find time to get it back to working order. All Elkhart AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is a big investment and is critical to maintaining a comfortable home. That’s why it’s so important to hear from local Elkhart consumers about their AC repair experiences. Those same people have been where you are and chose BW/Cook Service Experts for a reason. While it can feel a little weird speaking with someone you don’t know about AC repair, they can provide you with an honest, unbiased opinion of the services they had completed.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk AC repair costs on the phone, and quite another getting a comprehensive outline of what is to be done and the cost associated with the work and parts included. Not only does it protect you as the consumer, but it also makes sure that the AC contractor is doing everything they’re supposed to. Having something to keep both parties accountable can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When BW/Cook Service Experts takes calls from possible customers asking these types of questions, we’re thrilled that our customers are doing such a deep background check. Verifying that we’re licensed (permitted to execute the work in Elkhart), bonded (financially backed by a bonding company in the result of a claim being filed), and insured (to keep you from being held liable should a worker be hurt) is what separates the true experts from the more shady air conditioning companies out there. A great AC repair company is more than willing to offer proof of all of these so that everyone can feel comfortable.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at BW/Cook Service Experts, we feel confident in using these as a starting place. So next time you’re in need of AC repair and need an honest, trustworthy air conditioner service company in Elkhart, give us a call at 574-218-6404 or set up an appointment with our online scheduler.