Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and maybe even resolve the issue on your own. While challenging problems are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some simple heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are things you can do to find the cause of the problem and maybe even resolve the issue on your own. While elaborate repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting ideas to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC company to diagnose and fix issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Confirm your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Inspect the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the right position. Sometimes a tripped breaker can stop the heat pump from operating properly. 
  • Assess airflow and filters: Low airflow caused by plugged filters, blocked vents or other obstructions can result in inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for waste, dirt or vegetation that might be hindering airflow. Remove any items that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Even though some heat pump dilemmas can be easily solved by homeowners, sometimes it’s best to contact a professional for help. For example, if you have questions about the power supply to your heat pump, it’s safer to call a Expert.

Heat pumps may be stuck in heating or cooling mode for any number of reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to get stuck in the wrong mode, it’s best to have it addressed by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue accurately and quickly make the necessary repairs. We have years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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