When you want heating, cooling or plumbing services from Service Experts Heating, Air Conditioning & Plumbing, you will pay a trip charge and a diagnostic fee individually. A number of companies you’ve worked with in the past may have combined the trip charge and diagnostic fee, but we feel we can offer better value by separating the two.
A trip charge covers the cost for a qualified plumber or HVAC technician to come to your home. Sometimes called a service call fee, this cost is the initial rate for delivering our technicians, equipment and expertise to your front door. If you’d like to avoid trip charges in the future, you can look into registering for one of our membership programs.
The diagnostic fee is made up of the services required to determine the root of a problem. With plumbing, this may consist of scoping. In HVAC repairs, it may involve taking a look at the inside of the cabinet. If you decide to use Service Experts Heating, Air Conditioning & Plumbing for the repairs, the diagnostic fee would be rolled into the repair costs. That said, you are charged for the diagnostic services alone if you choose not to.
In most cases, a trip fee covers sending the plumber or HVAC technician to your property, while the diagnostic fee encompasses all the work concerned with assessing the issue and figuring out a plan for repairs. If you’re paying for repairs, you won’t notice the diagnostic fee as it’s rolled into the cost of the repairs.
Some other plumbers and HVAC companies charge a single fee for both the trip and the diagnostics. As opposed to charging you for two services at the same time, we have two separate fees. This helps us to price our services in the fairest available manner.
The conventional path of going to college after high school isn’t right for everyone. If you’re eager to start a career, particularly in a skilled trade like heating and air conditioning, you might be looking for alternatives that provide financial security and room for professional... Continue reading
Recently, we have seen several news stories concerning the potential ban of gas stoves used for cooking. So why is a heating, air conditioning and plumbing company talking about gas stoves? More on that question later! First, we wanted to try and cut through the drama, confusion and misinformation... Continue reading
You have probably heard that having a programmable thermostat can bring down your heating and cooling costs. While this is genuinely true, you don’t automatically save just by exchanging your old manual thermostat for a programmable one. To optimize your savings, you ought to select, set up and... Continue reading
© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.
