What's an AC Emergency?

May 13, 2016

Heat has arrived. You may have already booted up your air conditioning system to make sure the system is running properly. But what if it’s not? It’s getting warm, your air conditioning system is not working, and you want to get in touch someone but it’s nighttime and you aren’t sure if this is considered an AC emergency that you’ll be charged more for. You may have heard that BW/Cook Service Experts Heating & Air Conditioning is available 24/7/365 for emergency AC repair, but what is actually considered a 24 hour AC repair emergency? And how much extra does it cost?

Please know that you can always call BW/Cook Service Experts Heating & Air Conditioning, anytime of day, every day of the year. Our customer service agents are available live, 24/7 to help decide if a technician needs to come out right away or if it’s something that can wait until morning.

When trying to evaluate the severity without an expert, here are some cases where you should go ahead and call us.

Squeeling Sounds

There are a few reasons that your air conditioner might be making strange, shrieking noises. One common problem may be that the fan belt got loose. Regular maintenance can help avoid this problem, but sometimes there’s an emergency and you need to call for an AC repair appointment. Another reason your AC system could be making a loud, screeching noise is that the compressor is functioning at a high level of pressure, which can be unsafe. If a sound seems excessive, shut off your AC system immediately and call BW/Cook Service Experts Heating & Air Conditioning for an emergency AC repair job.

Unusual Smells

A burning smell coming from your AC system is usually a symptom of an electrical issue or a piece has become so overheated that it’s truly burning. If your air conditioner smells like it’s burning, that is a definite emergency AC repair. Call BW/Cook Service Experts Heating & Air Conditioning as soon as possible for round the clock AC repair.

No Air Flow

If your AC system doesn’t seem to be kicking on, or you can’t feel any air flowing, this could be a symptom that the cooling system has malfunctioned. The source could be a poorly calibrated thermostat, an issue with the blower, or your A/C system could have finally met its maker. If the air conditioner isn’t producing air flow, or the air that’s blowing is not cool, go ahead and call BW/Cook Service Experts Heating & Air Conditioning, especially if there is extreme weather, so we can get an expert out to make sure your home is safe and comfortable. Not having a functioning A/C in severe temperatures for sure constitutes a 24 hour AC repair.

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