What's an AC Emergency?

May 13, 2016

Heat has arrived. You may have already turned on your air conditioning system to make sure the system is running properly. But what do you do if it’s not? It’s getting warm, your air conditioning system is not working, and you want to contact someone but it’s late and you aren’t sure if this is considered an AC emergency that you’ll be charged more for. You might have heard that BW/Cook Service Experts is available 24/7/365 for emergency air conditioner repair, but what actually constitutes a 24 hour AC repair emergency? And how much extra does it cost?

First of all, you can always call BW/Cook Service Experts, anytime of day, every day of the year. Our customer service agents are available live, around the clock to help decide if a technician needs to come out right away or if it’s something you could wait out until morning.

When trying to evaluate the severity without an expert, here are some cases where you should go ahead and call an expert.

Squeeling Sounds

There are a few reasons that your air conditioner might be making unusual, shrieking noises. One common problem may be that the fan belt got loose. Regular maintenance can help avoid this situation, but sometimes there’s an emergency and you need to have an expert come out for an AC repair appointment. Another reason your AC system could be making a loud, screeching noise is that the compressor is operating at a high level of pressure, which can be unsafe. If a sound seems excessive, turn off your AC system immediately and call BW/Cook Service Experts for an emergency AC repair job.

Unusual Smells

A burning smell coming from your air conditioner is usually a symptom of an electrical issue or a piece has become so overheated that it’s truly burning. If your A/C smells like it’s burning, that is a definite emergency AC repair. Call BW/Cook Service Experts immediately for round the clock AC repair.

No Air Flow

If your air conditioner doesn’t seem to be kicking on, or you can’t feel any air flowing, this could be a symptom that the cooling system has failed. The reason could be a poorly calibrated thermostat, a problem with the blower, or your air conditioning unit could have finally met its maker. If the air conditioner isn’t generating air flow, or the air that’s blowing is not cool, go ahead and call BW/Cook Service Experts, particularly if there is extreme weather, so we can get someone out to make sure your home is safe and comfortable. Not having a functioning A/C in severe temperatures for sure constitutes a 24 hour AC repair.

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