What’s an AC Emergency?

Temperatures are rising. You have probably already booted up your air conditioning system to make sure everything is running properly. But what if it’s not? It’s hot, your AC system is on the fritz, and you want to get in touch someone but it’s nighttime and you aren’t sure if this is considered an AC emergency that you’ll be charged more for. You might have heard that BW/Cook Service Experts is available 24/7/365 for emergency air conditioner repair, but what actually counts as a 24 hour AC repair emergency? And what will it cost? 

First of all, you can always call BW/Cook Service Experts, day or night, every day of the year. Our customer service representatives are available live, 24/7 to help decide if someone needs to come out immediately or if it’s something that can wait until morning. 

When trying to decide the severity on your own, here are some situations where you should go ahead and give us a call.  

Strange Sounds

There are many reasons that your air conditioning equipment might be making strange, screaming noises. One common problem could be that the fan belt became loose. Regular maintenance can help avoid this situation, but sometimes life happens and you need to have an expert come out for an AC repair appointment. Another reason your air conditioning unit could be making a loud, screeching noise is that the compressor is running at a high level of pressure, which can be dangerous. If a noise seems excessive, shut down your air conditioning unit immediately and call BW/Cook Service Experts for an emergency AC repair job. 

Strange Smells

A burning odor coming from your air conditioner is normally a sign of an electrical issue or a piece has become so overheated that it’s actually burning. If your air conditioner smells like it’s burning, that is a definite emergency AC repair. Call BW/Cook Service Experts immediately for 24 hour AC repair. 

No Air Flow

If your air conditioner doesn’t seem to be kicking on, or you can’t feel any air coming out, this could be a sign that the cooling system has malfunctioned. The cause could be a poorly calibrated thermostat, a problem with the blower, or your A/C system could have finally bit the dust. If the system isn’t generating air flow, or the air that’s blowing is not cool, go ahead and call BW/Cook Service Experts, particularly if there are extreme temperatures, so we can get someone out to make sure your family is safe and comfortable. Not having cool air in severe heat absolutely constitutes a 24 hour AC repair. 

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