What is a Service Call Fee and How Does it Affect Me?

When searching for a HVAC contractor, you may have run across the term “service call fee.” Also named a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your heater or AC unit starts working poorly. 

Why Do HVAC Companies Have a Service Call Fee? 

A service call fee covers the cost of traveling to your home. After all, this takes time, uses fuel, and results in wear and tear on the company vehicle. Keep in mind that service call fees don’t often cover parts and labor if you choose to go with a repair or replacement. 

How Costly is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some companies charge a standard or flat rate for every service call, while others adjust the cost if the appointment is somewhere outside the standard service radius. The particular cost varies by market and company, but you should expect a typical trip charge to be anywhere from $79 to $129. 

Who Covers the Service Call Fee? 

If you request a service call, you will need to pay the trip charge regardless of what step you take after. For instance, you could decide to agree with the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are welcome to collect multiple job estimates from various HVAC companies—just be aware that you can end up paying a trip charge for every one. Even if you take no action after the initial service call, you will still owe the technician a fee for coming to your home and completing diagnostics. 

How Can I Avoid Paying a Service Call Fee? 

A simple way to decrease trip charges is to enroll in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships include a waived service call fee, which means we’ll come to your home and check your HVAC system for free. 

Other money-saving benefits of an HVAC maintenance membership consist of: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re considering an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is ready to help. We charge some of the most inexpensive service call fees to get your HVAC repair or replacement going the right way. We are also willing to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re hoping to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 866-397-3787 today!