BW/Cook Service Experts in Elkhart always tells you about how our service techs are NATE-certified, and while it sounds reassuring, what does it actually mean?
NATE is an abbreviation for North American Technician Excellence and, according to their website, is the nation’s largest certification organization for HVAC (heating, ventilation, air conditioning) and refrigeration technicians. The organization was developed nearly 20 years ago and is supported by the entire HVAC and refrigeration industry but not all technicians in the industry are required to be certified through NATE. The certification is discretionary and technicians can work in the heating, cooling, ventilation, and refrigeration industry without being NATE-certified.
It’s important to BW/Cook Service Experts that our team is NATE-certified to ensure we are sending the most qualified and skilled technicians into your home. To make sure technicians meet these criteria, the NATE-certification tests validate real-world working knowledge of HVAC and refrigeration systems for technicians. The assessments are knowledge-based tests that assess the technician’s knowledge of these standards.
Since BW/Cook Service Experts focuses on the HVAC side of NATE-certification instead of refrigeration, there are only specific areas pertinent to our technicians. NATE test candidates may earn installation and/or service certification in one or more of the specialty areas listed below:
- Air Conditioning
- Air Distribution
- Gas Heating
- Oil Heating
- Heat Pumps
- Hydronics Gas (service only)
- Hydronics Oil (service only)
- Light Commercial Refrigeration (service only)
- Commercial Refrigeration (service only)
- Ground Source Heat Pump Loop Installer
- Senior HVAC Efficiency Analyst
You can depend on the technicians at BW/Cook Service Experts to be highly qualified and professional to do the job right the first time. Our company has the knowledge and qualifications to not only fix and service your HVAC systems, but to take the ultimate care of your equipment. Call 574-218-6404 to have one of our NATE-certified service men or women come out and make sure your HVAC equipment is prepared to keep you comfy all year long.