What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioning system needs repair at your Elkhart home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to wonder what they’re going to do can add even more unnecessary stress. No worries! BW/Cook Service Experts is here to inform you on the basic A/C system repair process so you will be prepared when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to check it to verify that it’s not merely a thermostat settings issue. The service tech will confirm the thermostat is set to cool and then lower the temperature to see if that will start up the air conditioner. A defective or incorrectly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then likely request to see the A/C. Same as a doctor, the repairman will begin their trial and error diagnosis process. There are multiple factors that could be the reason for an A/C system that isn’t running properly, and it’s up the service tech to examine all the possible sources starting from the most normal issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will probably check the air filter to verify it’s not clogged or needs to be replaced. They will check the air conditioner’s refrigerant levels, make sure the air condenser fan is circulating properly, make sure that the size of your air conditioning system is suitable for the size of your home, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner repairman has diagnosed the problem, he or she should explain all your choices to you. The conversation will usually start with the service tech explaining what the problem is, what part (if any) went out, how or why it failed, and what function that part has for your air conditioner.

The service tech will then go into your choices, which will entail changing out the part and resolving the trouble, but could also include upgrading parts of the AC system, the AC itself, or your complete heating and cooling system. In particular cases, it may make more sense to purchase a whole new HVAC system, particularly if the A/C system is past its prime, or susceptible to breaking down again and end up costing you more for AC repairs by the time it’s all said and done. The service tech will discuss how much time, effort, and cost it will take to fix the problem.

The repairman might now explain what could have been done to prevent the problem or part failure and how to prevent a future problem from happening. This usually includes seasonal maintenance, which not only helps avoid an AC breakdown, but in most experiences also keeps your air conditioner’s warranty valid. Most expert air conditioning repair centers will offer an annual maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your HVAC equipment.

Finally, they will explain the process for repairing the failed part or resolving the issue. If you decide that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and set up your follow-up appointment to fix your air conditioner. Or, if the necessary part is already accessible on their vehicle, they will go ahead and start the air conditioner repair work with your consent.

Keep in mind that throughout Elkhart your system is in good hands with BW/Cook Service Experts. Our service techs are NATE-certified and have received extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call around the clock at 574-218-6404 and we’ll be happy to discuss the process.

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