We Can Repair Any Kind of Gas Fireplace in Elkhart

Gas fireplaces make adding warmth to your Elkhart home simple. Just flip a switch or press a button for instant heat.

They’re also relatively effortless to use. Unlike their woodburning equivalents, there’s no need to use firewood or remove ashes. But like any other natural gas units, these fireplaces have to have routine service to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t keep burning, the professionals at BW/Cook Service Experts Heating & Air Conditioning can help. Use our easy-to-follow tips first. If your fireplace still isn’t working correctly, let us know. We can handle any brand. All of our technicians are NATE certified, which means they’ve finished in-depth training to better serve you. And all of our outstanding work is backed by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several reasons why your fireplace won’t start. Remove the decorative plate under your fireplace to gain entry to its parts.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as necessary.
  2. Is the gas flowing? Verify the valve is in the “open” setting.
  3. Is the pilot light burning? If it has blown out, follow manufacturer instructions to relight it. Secure the vent cap to halt drafts from extinguishing it.
  4. Pilot light ignites but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that regulates gas flow.
  5. Pilot light stays lit but fireplace won’t start? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.

If you have a suspicion there’s a problem with the thermocouple or thermopile, get in touch with us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve completely cooled.
  • Grinding or shrieking sounds? Have BW/Cook Service Experts Heating & Air Conditioning fix or install a new blower.
  • Funny scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, ventilate your home and get in touch with us right away.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a consistent basis can help it heat more efficiently and avoid costly failures. It may even help it run longer.

  1. Make sure your fireplace is totally cooled.
  2. Switch the gas off by turning the valve to “off.”
  3. Take out the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Extract the lava rocks, vacuum them one at a time and wipe away soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a wet cloth. Use warm, soapy water to get rid of dust or soot buildups.
  7. Replace lava rocks and logs in the same order.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, inspect the outside vent and discard debris such as leaves or bird nests.
  10. Check your carbon monoxide detector is operating appropriately.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule periodic tune-ups with us. These checks can potentially find issues before they begin. We’ll check your components for damage. We’ll also double-check there aren’t any leaks and that pressurization levels are correct.