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Expert Sump Pump Repair and Replacement in Elkhart

You might not think about your sump pump until you need it. Then you expect it’s working correctly so your Elkhart basement doesn’t take on water.

Sump pumps can stop running for several various reasons.

We’ve handled it all. If your pump isn’t working correctly, call the Experts at BW/Cook Service Experts Heating & Air Conditioning to investigate the problem.

We’ll take a look at your pump during our visit and offer preventive maintenance advice, so it won’t quit when you need it most.

Common Causes of Sump Pump Failure

Sump pumps can cease running for a few different reasons:

  • No power
  • Insufficient maintenance
  • Undersized unit
  • Incorrect installation
  • Switch trouble
  • Frosted over or plugged discharge lines
  • Age (average pump lasts 10 years)

Sump Pump Maintenance Checklist

There are a few simple things you can do to verify your sump pump is primed for efficiency.

  1. Make sure the cord is in decent shape.
  2. Plug it into a GFCI outlet in anticipation of power surges.
  3. Ensure the pump is straight and not tilting to one side, since this can trigger the pump to not turn on when required.
  4. If it’s been awhile since the pump has run, pour a bucket of water into the pit to make sure the pump turns on and removes the water rapidly.
  5. During drought-like forecasts, take out the sump pump and clean the grate on the bottom since it can draw small stones into the grate over time.
  6. Check the discharge pipe’s vent hole isn’t plugged.

Trust BW/Cook Service Experts Heating & Air Conditioning for Your Sump Pump Needs

Because your sump pump is a kind of security to protect your home from water damage, trust the professionals at BW/Cook Service Experts Heating & Air Conditioning to confirm yours is doing its job.

We’ve got the skill—whether you need sump pump repair or sump pump replacement. Plus, all of our services are supported by a 100% Satisfaction Guarantee for a year.* Talk with us at 574-218-6404 or request an appointment online.


Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.